Terms & Conditions
Guidelines for using our services responsibly.
ABN 63 676 802 056 trading as TechFlow IT (“TechFlow IT”). Throughout the site, the terms “we”, “us,” and “our” refer to TechFlow IT. TechFlow IT offers this website, including all information, tools, and services available from this site to you, the user (customer), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content. The Customer acknowledges agreement with these Terms and Conditions by the placement of an order to purchase products from TechFlow IT.
We place great importance on the fast and reliable delivery of Customer’s orders, however please note that delivery times are estimates only and TechFlow IT shall not be liable for delays.
The goods shall be at the Customer’s risk at the point of delivery. The Customer, upon taking delivery of the goods, shall immediately examine the goods and give written notice to TechFlow IT of any defect within five (5) days of such date, failing which the goods shall be deemed to have been delivered in good order and condition and accepted by the Customer.
The price shall be paid by the Customer in full without any deduction in respect of any claimed set-off or counterclaim (including any such set-off or counterclaim on account of any delay on the part of TechFlow IT in delivering any part of the goods) on or before the payment date. In addition to any other rights or remedies of TechFlow IT in the event of the Customer’s default hereunder, TechFlow IT shall be entitled:
1. To charge and recover costs incurred for the collection of payment (such as but not limited to collection agency fees and legal costs), cheque dishonour fees, interest at the current bank overdraft rate plus two per cent per annum from the due date for payment until payment in full;
2. To immediately and without notice retake possession of the goods (and for such purpose the Customer irrevocably licenses TechFlow IT, its employees, contractors, servants or agents to enter upon the premises at which the goods are located to so retake possession) and resell the goods after seven (7) days written notice to the Customer and thereafter recover from the Customer any amount by which the resale price is less than the price agreed to be paid by the Customer, together with all costs and expenses suffered or incurred by TechFlow IT as a result of the Customer’s default;
3. At the sole discretion of TechFlow IT charge a restocking fee of up to 25% of the purchase price.
1. TechFlow IT Gift Vouchers entitle the holder to
goods/services equal to the value displayed on the card or remaining after partial redemption.
2. Gift Vouchers are only redeemable online with TechFlow IT.
3. Gift Vouchers cannot be exchanged (wholly or partly) for cash.
4. Multiple Vouchers can be used per purchase/ transaction: i.e. a. If the item purchased = $245, b. Two vouchers may be used and the balance paid by any of the payment forms accepted. (Refer point 5.)
5. Maximum of 10 Vouchers per Customer.
6. Value shown on this voucher is inclusive of tax.
7. Gift Vouchers are partially redeemable and any unused balance will remain on the card and cannot be redeemed for cash.
8. If order exceeds value of Gift Voucher, the holder will be required to pay the difference in price between the value of Gift Voucher and price of the goods/services.
9. Gift Vouchers valid for 12 months from issue date.
10. Should TechFlow IT suspect any fraud relating to a Gift Voucher, TechFlow IT may refuse to redeem the Voucher until TechFlow IT is satisfied that no fraud has occurred.
11. TechFlow IT is not liable for any lost/stolen Gift Vouchers. Please contact a TechFlow IT store immediately if your Voucher has been lost/stolen. Lost/stolen Vouchers can only be replaced if satisfactory proof of purchase is provided and the Voucher has not been redeemed.
We reserve the right to modify this “Terms & Conditions” at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. It is the responsibility of the customer to read and understand these terms and conditions each time an order is placed.